FAQs | Sandringham Windows

FAQs

Get to know Sandringham Windows

1. What services does Sandringham Windows offer?

At Sandringham Windows, we supply and install high-quality uPVC, aluminium & timber windows, doors, conservatories, Hup! home extension systems and much more. We also provide repairs, upgrades, and maintenance services across Norfolk, Suffolk, Lincolnshire & Cambridgeshire.

Yes — we provide free, no-obligation quotations. We’re happy to visit your property, discuss your requirements, and recommend the best solutions for your home and budget.

We are based in Norfolk however we also serve Suffolk, Lincolnshire and Cambridgeshire. If you’re unsure whether we cover your location, simply get in touch and we’ll be happy to confirm.

No, we are not FENSA registered. However, Sandringham Windows is fully Certass registered, which is a UK Government-authorised non profit Competent Person Scheme that provides the same certification you need, should you sell your property. As such, all work is carried out in accordance with up to date building regulations.

Yes, we can replace misted, failed, or broken double-glazed units without needing to replace the entire frame (where suitable). This is often a cost-effective solution.

Yes, we take care of removing your existing windows and doors as part of our installation service.

All old materials are responsibly disposed of, and we make sure your property is left clean and tidy once the work is complete. You won’t need to worry about arranging anything separately — we handle it all for you.

 
 

Choosing Sandringham Windows means choosing a trusted local company that takes pride in its work. We focus on quality installations, honest advice, and excellent customer service from start to finish.

With directly employed installers, full certification, and a commitment to high standards, we ensure every project is completed with care, attention to detail, and respect for your home.

8. Do I need planning permission for new windows or doors?

In most cases, planning permission is not required for replacement windows and doors. However, if you live in a listed building or conservation area, additional permissions may apply. We can advise you during your consultation and are happy to assist with the process where applicable.

Our products are designed to be low maintenance. For most of our products it’s just regular cleaning with warm soapy water and periodic checks of hinges and seals that will keep them in excellent condition for years to come. A full maintenance guide is provided at the end of installation.

Sandringham Windows does not offer finance options.

We provide clear, competitive pricing with no hidden costs, and we always provide you with a detailed quotation so you can plan your project with confidence. If you have any questions about payment terms, just get in touch — we’re here to help.

 
 

We always aim to keep disruption to a minimum. Our experienced installers work efficiently and respectfully in your home, protecting surrounding areas and cleaning up thoroughly once the job is complete.

No — all of our installers are directly employed by Sandringham Windows.

We believe having our own employed team ensures consistent quality, high standards of workmanship, and attention to detail on every project. Our fitters take pride in their work and treat your home with the care and respect it deserves.

Yes, we can. Sandringham Windows Norfolk Ltd is able to supply and install products that meet PAS 24 security standards and comply with Building Regulations Document Q requirements for new build properties.

We work closely with homeowners, builders, and developers to ensure all products meet the necessary security and compliance standards, and we provide the relevant certification upon completion for peace of mind.

Yes, we have a showroom where you can view a selection of our products up close.

We’re open Monday to Friday, 9am–5pm for walk-in visits. Saturdays and evenings are available by appointment only.

Visiting our showroom allows you to see the quality of our products, explore different styles and finishes, and speak with our team about your project in person.

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